At Good Reptiles, we stand behind the quality of our food and believe your reptile should love it. That’s why we offer our “6 Feeding Acceptance Guarantee.” We know reptiles can be picky. Instead of a typical “no returns” policy like most of the industry, we created a guarantee that shares the risk with you—and keeps things fair for both sides.
If your reptile does not accept our food after 6 separate feeding attempts, you may be eligible for a full refund of the product purchase price.
To Qualify:
Accepted formats:
To request a refund under the Feeding Guarantee:
We will review your submission within 3–5 business days.
Due to the nature of reptile food products:
We may deny a refund if:
We reserve the right to deny claims that appear fraudulent or abusive. This policy applies only to purchases made through goodreptiles.com
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